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Added membership benefits

Published in News - September 11, 2014

Our three membership packages - Silver, Gold and Platinum - have been developed to offer all our club members great value and to cater to the range of needs within the club. Here's some more detail on some of the membership benefits included.

Search results priority

Platinum members' homes appear above Gold in search results, while Gold members appear above Silver.

Holiday Planning Assistance

Platinum members only - unlimited assistance
Our team will help you find homes that match the location you're looking to visit and the style of trip you're planning. We'll set up a time to chat to you about the type of holiday you're looking for and make suggestions to make your planning even simpler.

Featured listing booster

Gold member - 3 month booster, Platinum members - 6 month booster
Premium members receive a featured listing - meaning your home will be seen by more members and is much more likely to receive enquiries.

Concierge Service

Platinum members only

As a Platinum member you can enjoy up to five concierge requests whilst away, to help you get the most out of your vacation. We've partnered with John Paul Concierge, the best lifestyle management team in the business, to offer you this exclusive service - which you won't find through any other home exchange club. From theatre bookings for a sold-out show to last-minute reservations for the best restaurants in town, our Platinum members can enjoy the very highest level of service when they travel through our site.

Airport lounge passes

Gold and Platinum members

Four lounge passes per year providing you standard entry to all participating lounges for stays up to three hours. Champagne and spa packages are not included. Passes are only applicable to trips booked through the club and you need to inform us of your plans to travel at least one week prior to your leaving date.

Trust Authentication Service

Gold and Platinum members

Authenticated members receive an verified icon on their profiles for other members to see. In order for us to authenticate your listing and gain the profile star, all you need to do is send us a copy of a photo identity document and a recent utility bill.

If you need any further information please feel free to contact our Member Concierge team.

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