FAQs

How do I get started?

List your home and take a FREE trial
Simply list your home in a few easy steps and create a profile for yourself and your home with our 14-day free trial. Add photos and all the details that make your home and local area great.

Set availability
Tell us when your home is available to other members (and when it's not) with our new Availability Calendar and earn bonus points to get started. You can set your home's availability up to 2 years in the future.

Message
Send unlimited enquiries to the homes where you'd like to stay and tell them how you'd like to travel - Swap, Points or Rent.

Agree and Travel
Agree your trip details through our secure messaging platform and pack your bags for your vacation. You'll save thousands on accommodation and holiday like a local in a home as nice as your own.

What are the added membership benefits?

Our three membership packages - Silver, Gold and Platinum - have been developed to offer all our club members great value and to cater to the range of needs within the club. Here's some more detail on some of the membership benefits included. If you require any further information please feel free to contact our Member Concierge team.

Search results priority

Platinum members' homes appear above Gold in search results, while Gold members appear above Silver.

Holiday Planning Assistance

Platinum members only - unlimited assistance
Our team will help you find homes that match the location you're looking to visit and the style of trip you're planning. We'll set up a time to chat to you about the type of holiday you're looking for and make suggestions to make your planning even simpler.

Featured listing booster

Gold member - 3 month booster, Platinum members - 6 month booster
Premium members appear higher in the search results, meaning your home will be seen by more members and is much more likely to receive enquiries.

Concierge Service

Platinum members only

As a Platinum member you can enjoy up to five concierge requests whilst away, to help you get the most out of your vacation. We've partnered with John Paul Concierge, the best lifestyle management team in the business, to offer you this exclusive service - which you won't find through any other home exchange club. From theatre bookings for a sold-out show to last-minute reservations for the best restaurants in town, our Platinum members can enjoy the very highest level of service when they travel through our site.

Airport lounge passes

Gold and Platinum members

Four lounge passes per year providing you standard entry to all participating lounges for stays up to three hours. Champagne and spa packages are not included. Passes are only applicable to trips booked through the club and you need to inform us of your plans to travel at least one week prior to your leaving date.

Trust Authentication Service

Gold and Platinum members

Authenticated members receive an additional icon on their profiles for other members to see. In order for us to authenticate your listing and gain the profile star, all you need to do is send us a copy of a photo identity document and a recent utility bill.

Is it free to list my home?

Yes, it is completely free to list your home and review your swap matches. Love Home Swap is a members-only service, so you'll then need to start your membership to begin messaging with other members around the world and lining up your dream swaps. You could save thousands on your next vacation!

How do I book trips with Love Home Swap?

Love Home Swap is the world's largest online travel club and our aim is to give you more ways to travel for less. Once you've set your homes' availability using your Availability Calendar you can send out unlimited enquiries to homes you'd like to stay in and other members will contact you about staying in your home. Then there are three ways to plan a holiday:

Swap - This is the classic home exchange holiday, where two members get in touch through our site and swap homes with each other. A swap can be either simultaneous or non-simultaneous.

Points - You can now earn points by making your property available to other members, making the most of times when your home is sitting empty. So now any member of the club can enquire to stay at your home and you can stay anywhere in the world - for free. Someone stays in your London home in June and you use those Points to visit Sydney in December.

Rent - Members can choose to rent out their home through the site, earning money from their property when they do so. You can also book rental trips through the club and pay the lowest booking rates on the web.

Why Love Home Swap?

Love Home Swap is the world's biggest online travel club, with 60,000+ stylish properties listed in 160+ worldwide.

Our members receive level of personal service that other sites can't provide, through our dedicated Member Concierge Team.

We offer three different ways to book your holidays: Swap, Points or Rent. This flexibility means you can now enjoy more ways to save money when you travel and make money from your home.

How many trips can I book per year?

You can plan as many Swaps or Points trips as you like, throughout the year, with no extra costs beyond your membership fee. If you are looking to Rent there is an additional management fee that will be charged to process your booking.

How would I cancel my membership?

If you'd just like to hide your listing temporarily, contact us at info@lovehomeswap.com and we'll arrange this for you.

If you want to cancel your membership you are asked to let us know in the 30 days prior to your renewal date. Cancellations cannot be processed prior to this time. For any membership cancellations, you can email your membership details (full name and email address) and cancellation request to info@lovehomeswap.com. This will ensure that you won't be charged for any future membership payments.