The Social Travel Club Limited ("the Company") recognizes that
its Members requirements for discretion and confidentiality in use
Company's Terms and Conditions in order to make Members aware of
the information the Company holds about them and how it will be
The Company only collects personal information by lawful means and will treat personal information with discretion and confidentiality and in adherence with the European Union Data Protection Directive.
Collection and Use of Personal Information
The Company collects personal information from Members who
register on the Site. The Company collects personal information in
order to administer the home exchange business. The Company's
objective is to provide Members with a high quality, reliable, user
friendly, secure, efficient and personalized service. The Company
will not sell or rent any personal information about you to any
Under normal circumstances the Company does not share the identity, address or email address or other contact details of one Member with other Members but facilitates communications between Members through a messaging system on the Site. However, Members may communicate their contact details to other Members for the purposes of facilitating home exchanges through the Company.
Circumstances may arise through the course of a home exchange in which one party to the exchange may have an urgent need to contact their exchange partner. In those circumstances, the Company may, at our sole and absolute discretion, provide a Member's contact information to the other Member.
If you choose not to provide the Company with personal information then the Company may be unable to provide you with its services.
Personal information may also be collected as users interact with the Site through cookies (text stored on a user's computer by a web browser).
You consent to the Company using Your personal information for the purposes of:
1. providing You with its home exchange services
2. responding to requests for information from You
3. marketing and advertising its services
4. providing You with information the Company considers may be of interest to You
If You do not wish to receive marketing communications from the Company You may opt out by sending an email making the request to email@example.com.
The only information which will be posted on the Site is the information which You chose to display on your listing. Other Members and the general public can view the listing information on the Site. The content of the Site is protected by copyright however the Company cannot prevent third parties copying or distributing information publicly available on other websites. Such action by third parties would breach the Terms and Conditions of use of the website and the Company would take any such a breach seriously and would prosecute any party found to be copying information from the Site in breach of our Terms and Conditions.
1. the arrangement of home exchanges through the Company
2. any other purpose to which the other Member expressly agreed after complete disclosure of the purpose
In all cases You consent to give Members the opportunity to remove their personal information from your databases and records.
Under no circumstances, except as defined in these Terms and Conditions will You disclose another Member's personal information to any third party without the express consent of that Member.
Management of Personal Information
After registration Members can review and edit their information such as billing address, email address and password through the Site. Members can hide their listings from the Site as they require.
Should Members terminate their Membership the Company will remove their listings from the Site as soon as is reasonably possible.
The Company reserves the right to retain information about Members listings, communications and account in order to enforce our Terms and Conditions, analyse customer experiences to improve the business and resolve disputes. Members should not expect that all their personal information will be removed from our databases after termination.
On request by You the Company will provide You with access to Your personal information held by the Company except where access may be denied under applicable privacy legislation. In order to request access to Your personal information, please contact the Company on firstname.lastname@example.org. The Company will endeavour to respond to Your request for access to Your personal information within 14 days of the receipt of the request.
For answers to frequently asked question about how our Social Circle feature works with Facebook, please see here.
The Company may require certain information, including but not
limited to Your name, address and credit card billing information
to bill You for use of the Company's services.
By making a purchase, or engaging in any other kind of activity or transaction that uses financial information on the Site, You consent to our providing Your financial information to the Company's service providers and to such third parties as the Company determines necessary to process your transactions, as well as to Your credit card issuer for their purposes. These third parties may include the credit card companies and banking institutions used to process and support your transaction.
By purchasing, or registering for, or making reservations for products or services of third parties or by participating in transactions offered on the Site offered and or administered by third parties which require You to submit financial information You also consent to the Company providing your financial information to those third parties. Any of these various third parties may be authorized to use Your financial information in accordance with the Company's contractual arrangements with such third parties and in accordance with their own privacy policies, over which the Company has no control. You agree that the Company is not responsible or liable for any acts or omissions. You agree that the Company may use and disclose all information submitted to such third parties in the same manner in which the Company is entitled to use and disclose any other information that You submit to the Company.
The Company uses industry standard practices to enforce data security. Members personal information will be stored securely and processed on computers in the UK. You acknowledge that no data transmission over the Internet is completely secure. Consequently the Company does not warrant the security of information that You transmit to the Company through the Site. Once the Company receives Your transmission, the Company will take all reasonable measures to protect Your personal information from unauthorized access, misuse or loss which may include but is not limited to the following: firewalls, secure network links, password protection and anti-virus protection.
other analytic technologies (together referred to in this Cookie
Policy as "cookies") to distinguish you from other users of the
Site. This helps us to provide you with a good experience when you
browse the Site and also allows us to improve the Site. By
continuing to browse the Site, you are agreeing to our use of
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer, if you agree. Cookies contain information that is transferred to your computer's hard drive.
We may use the following cookies:
• Strictly necessary cookies. These are cookies that are required for the operation of the Site. They include, for example, cookies that enable you to log into secure areas of the Site, use a shopping cart or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the Site when they are using it. This helps us to improve the way the Site works, for example, by ensuring that users are finding what they are looking for easily. All information collected by these cookies is aggregated and, therefore, anonymous.
• Functionality cookies. These are used to recognise you when you return to the Site. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Targeting cookies. These cookies record your visit to the Site, the pages you have visited and the links you have followed. We will use this information to make the Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose. All information collected by these cookies is aggregated and, therefore, anonymous.
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
|Facebook Connect||Widgets, Social||http://www.facebook.com/about/privacy/||Data Collected: Anonymous (Browser Information, Date/Time, Demographic Data, Hardware/Software Type, Page Views ) Pseudonymous (IP Address (EU PII)) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: Undisclosed|
|Google AdWords Conversion||Advertising||http://www.google.com/intl/en/policies/privacy/||Data Collected: Anonymous (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII)) PII (Phone Number) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: Undisclosed|
|Google Analytics||Analytics||http://www.google.com/intl/en/policies/privacy/||Data Collected: Anonymous (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII)) PII (Phone Number) Data Sharing: Undisclosed Data Retention: Undisclosed|
|Google+ Platform||Widgets, Social||http://www.google.com/intl/en/policies/privacy/||Data Collected: Anonymous (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII)) PII (Phone Number) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: Undisclosed|
|Optimizely||Beacons, A/B Testing, Site Optimization||http://www.optimizely.com/privacy||Anonymous (Analytics, Browser Information, Interaction Data , Page Views ) Pseudonymous (IP Address (EU PII), Clickstream Data) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: Undisclosed|
|Pingdom||Beacons||https://www.pingdom.com/legal/privacy-policy/||Data Collected: Undisclosed Data Sharing: Undisclosed Data Retention: Undisclosed|
|Twitter Button||Widgets, Social||https://twitter.com/privacy||Data Collected: Anonymous (Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Internet Service Provider, Interaction Data , Page Views ) Pseudonymous (IP Address (EU PII), Search History, Device ID (EU PII)) Data Sharing: Aggregate data is shared with 3rd parties. Data Retention: 18-24 Months|
|Typekit by Adobe||Widgets, Font System||http://www.adobe.com/privacy/typekit.html||Data Collected: Anonymous (Serving Domains) Data Sharing: Undisclosed Data Retention: Undisclosed|
|ValueClick Mediaplex||Advertising||http://www.conversantmedia.com/legal/privacy||Data Collected: Anonymous (Ad Views, Browser Information, Date/Time, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) Pseudonymous (IP Address (EU PII), Search History, Clickstream Data) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: 18-24 Months|
|DoubleClick Floodlight||Beacons, Tag manager, Analytics||http://www.google.com/intl/en/policies/privacy/||Data Collected: Anonymous (Ad Views, Analytics, Browser Information, Cookie Data , Date/Time, Demographic Data, Hardware/Software Type, Interaction Data , Page Views , Serving Domains) Pseudonymous (IP Address (EU PII), Search History, Location Based Data, Device ID (EU PII)) PII (Phone Number) Data Sharing: Anonymous data is shared with 3rd parties. Data Retention: Undisclosed|
You can block the download of all or some cookies or remove/disable them (including the cookies we use) by altering the privacy settings on your web browser. Guidance on how to do this can be found at http://cookiepedia.co.uk/. However, if you use your browser settings to block all or some cookies (including essential cookies), you may not be able to access all or parts of the Site.
You can also prevent your data from being used by Google Analytics by downloading and installing the Google Analytics opt out browser add-on. Guidance on how to do this can be found at https://tools.google.com/dlpage/gaoptout/.
If You have any questions or complaints relating to the handling of personal information, then please contact email@example.com.