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At Love Home Swap we understand the current concerns around travel. Below is more information on how to stay safe travelling and updates for new and existing swap arrangements during the Covid-19 Coronavirus outbreak. 

The ongoing outbreak of coronavirus (COVID-19) is understandably a concern for people around the world, and our swappers. For those who are thinking of travelling soon or already have home swaps planned you likely have some questions.

During these uncertain times, ensuring a sense of community, understanding and flexibility is vital. For those who are apprehensive about their travel plans, please find more information below. 


What does Covid-19 Coronavirus mean for my travel plans?

Given the current unique circumstances, we are making additional adjustments to our home swap policies to give you extra peace of mind and flexibility.

If you are a home swap guest

If you are a guest who is no longer able or wanting to travel due to COVID-19, please consult your local government website, as well as the government website of the country you are travelling to, for further advice on which countries may not be safe to travel to.

If your swap is a Points trip to an area that is considered unsafe to visit by your government, your Points will be returned to you in full, as well as your service fee (if applicable).

If your host has cancelled your home swap due to COVID-19 and you need help, please get in touch with our friendly customer services team.


If you are a swap host

If you are a host that is currently in an area that is badly affected by COVID-19, or you have concerns about welcoming your swap guest, please get in touch with our friendly customer service team.

If your home swap guest has cancelled on you, and you are in an area considered unsafe for travel, then you still get to keep the Points earned.


How to stay safe when travelling

There’s a large amount of information out there – some useful, some less so. The safety and security of our swapping community remains our highest priority. To find the most up-to-date travel advice, please follow the government guidance from both your home country and the country you are planning to travel to.



Is now a good time to join Love Home Swap?

Love Home Swap is a community where you connect with other like-minded travellers. Our platform is designed to be social and flexible, so if you feel unable, or do not wish to travel at this point in time, remember that your annual membership to love Home Swap entitles you to 12v months of travel, so there is plenty of time to arrange trips in the future. 

If you need any help getting started on Love Home Swap, please get in touch.

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