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You make Love Home Swap

You make Love Home Swap

Ellena Morgan
By Ellena Morgan - 5 minute read

The best homes. The best home swappers.

Our members are proud of their homes and it shows. Just take a look through the properties listed in over 100 countries around the world and we think you’ll agree.

If a home is on our site, so is the owner

Every home you see on Love Home Swap belongs to a current member. We don’t claim hundreds of thousands of listings where the owner can’t respond because they are no longer a member. We show you real homes belonging to real people, who are able to reply to your enquiries. And we’re constantly working on new ways to encourage a quick response to help you get your swap agreed.

We’re just phone call away

Love Home Swap’s experienced (and chatty!) Customer Service Team is at the heart of our membership community. You can contact us in the usual ways, including simply picking up the phone, which is not that common these days. Home swapping is about real people and real homes, and we understand that sometimes our members want to speak to real people. Adam and his friendly team are always busy answering questions, sharing new features, or giving advice to help find members their next swap. Whether you reach us by phone, email or live chat on-site, we’ll keep working to give you the best possible service, whether you’re new to the idea or a seasoned super swapper!

We do whatever it takes

We know that plans can change, and there are times when our members need us to be flexible. We’re proud to have introduced a number of initiatives to adapt to the needs of the community in the past few months – from refunding exchange fees to introducing our swap guarantee and the ability to freeze of extend memberships for up to 3 months for free. We believe actions speak louder than words.

You rate our service Excellent

We invite all our swappers to independently rate our service via Trustpilot (we love hearing feedback and suggestions!). After almost 1,000 reviews and counting, our members rate us ‘Excellent’.

Once you swap, you don’t stop

We know home swapping isn’t for everyone. But those who do choose home swapping, we know they enjoy their experiences so much that they want to share these with everyone. And it’s fun! Just take a look at the 20,000+ swap reviews on our website, with an average rating of 4.9 out of 5. Whether home swapping gives them the freedom to holiday more often, or the flexibility to enjoy more when they travel, Love Home Swap members get great value and just keep on swapping.

Speaking of great value…

Love Home Swap memberships start from less than £100 ($120) per year, making us probably the most affordable way to get away. For less than £100/$120 a year you can organise and enjoy as many classic home swaps as you like, and we have thousands of members who do exactly that! We a­lso have added features and flexible ways to travel which include a small fee, but our members still save up to 90% on their accommodation.

In 2019 Love Home Swappers saved a total of £6.5m/$8m in accommodation costs

We’re getting the word out

It’s exciting how many people still haven’t even heard of home swapping. The opportunity to grow the community is huge and we’re committed to spreading the word. Our team is always working to get features and articles about home swapping into the press, in countries around the world. We love sharing the benefits of this unique way to travel so look out for us in your local media and help us grow the home swapping community.

Transform the way you travel with Love Home Swap

Want to get started? Have questions about home swapping? Our friendly team is on hand to help. Drop us a line, give us a call, or check out our FAQs.