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Meet the team: Ramona
Meet the Team

Meet the team: Ramona

Ellena Morgan
By Ellena Morgan - 6 minute read

Ever won­dered who the faces are behind Love Home Swap? In our Swap­star’ series, we’re intro­duc­ing you to our won­der­ful col­leagues. Flu­ent in Span­ish, Roman­ian and Eng­lish, and with good French con­ver­sa­tion­al skills, mul­ti-lin­gual Ramona is a much-val­ued part of our dynam­ic Cus­tomer Care Team. If you need help with find­ing your dream swap, Ramona is burst­ing with help­ful advice.

Where did you grow up?

I was born in Roma­nia, in the east­ern part of the coun­try, in a city called Galati. I spent most of my life there, until I decid­ed to grab the bull by the horns and come to live in the UK. I left behind my friends and fam­i­ly, and so far, the jour­ney has been noth­ing but amaz­ing and excit­ing. I love my region­al accent – some of my friends tease me about it, but I am proud of it.

What would peo­ple be sur­prised to know about you?

That I am into archi­tec­ture and design. When­ev­er I vis­it a new place, I always check what type of hous­es it has and I go straight to vis­it the his­toric cen­tre of the city, as a good major­i­ty of cities have pre­served the old struc­ture of the hous­es and build­ings. It’s fas­ci­nat­ing to be able to see the dif­fer­ence between old’ and new’ times thor­ough architecture.

It’s even bet­ter if I can look around someone’s home. I gen­uine­ly like to see how peo­ple dec­o­rate their space. I also have a look at their libraries to see the books they’re read­ing, as I’m always look­ing for inspiration.

Love Home Swap Meet the team Ramona Customer Care 2

Ramona enjoy­ing old’ and new’ archi­tec­ture in Green­wich, London

What is the best des­ti­na­tion you’ve visited?

It must be Albufeira, which is a coastal city in south­ern Por­tu­gal. The scenery is absolute­ly amaz­ing. Google images don’t do it jus­tice when it comes to the dif­fer­ent type of land­scapes the place has to offer. From the white hous­es to the sandy beach­es and the impres­sive cliffs, the city has this unique coun­try­side vibe, and the peo­ple are so friend­ly and wel­com­ing – they make you feel like you belong there. It’s a place I would def­i­nite­ly like to revis­it some­time in the future. 

Which des­ti­na­tion is top of your buck­et list? 

That would be The Caribbean. My friends who have already been to the islands tell me the rich cul­ture and beau­ti­ful places are worth vis­it­ing, even dur­ing the rainy sea­son. Each loca­tion appar­ent­ly has dif­fer­ent types of attrac­tions and activ­i­ties, so there’s no time to get bored. There would always be some­thing suit­able for me to do, even if I was only spend­ing the entire day at the beach!

Love Home Swap Meet the team Ramona Customer Care

Ramona soak­ing up the sun in Seville

Share one of your best hidden travel gems…

I was invit­ed to a friend’s house in Andalu­sia, south­ern Spain in a vil­lage called Arcos de la Fron­tera. The place is absolute­ly amaz­ing, as it’s a small com­mu­ni­ty that sus­tain them­selves with local pro­duce and indus­try. The sur­round­ings are sim­ply spec­tac­u­lar, as the vil­lage itself sits on top of sheer cliffs, and the local food is real­ly deli­cious. It’s a rel­a­tive­ly small vil­lage and some­times I enjoy being in a place with not too many tourists, as I get to prop­er­ly explore the surroundings.

Where do you want to trav­el to next? 

My next trip will def­i­nite­ly be to the South of France. I think we’ve estab­lished by now that wher­ev­er I find myself, it’s going to be in the south of the coun­try! I’ve nev­er been there, but I want to vis­it the idyl­lic vil­lages, the nar­row streets and the crys­tal-clear water of the Mediter­ranean beach­es. I’ve heard the food is excel­lent and there are so many oth­er his­toric attrac­tions like medieval towns and ancient Roman ruins that I’d love to explore. 

What’s the one thing that you can’t live with­out when travelling? 

I think that would be sun­screen and a good book. Because no mat­ter where I end up trav­el­ling next, I will def­i­nite­ly need them. Most of my trips are dur­ing spring or the sum­mer sea­son, so I will cer­tain­ly find myself near a beach or a sun-drenched coun­try­side des­ti­na­tion – and I wouldn’t want to miss the com­pa­ny of an inter­est­ing book and the pro­tec­tion of sunscreen!

Love Home Swap Meet the team Ramona Customer Care 3

What’s your favourite thing about work­ing at Love Home Swap?

I would say my col­leagues in the first place. We make an incred­i­ble team, and we real­ly help each oth­er out. And I am not only talk­ing about my col­leagues from the Cus­tomer Care Team, but also oth­er depart­ments too. They are noth­ing but won­der­ful peo­ple who are always will­ing to offer sup­port when needed.

My sec­ond favourite thing would be that I get to have a peek at our mem­bers’ hous­es – I get inspired by them. I love to see the coun­try­side hous­es that are sur­round­ed by green fields as well as the ones that are locat­ed in big cities like Tokyo, New York or Syd­ney. I am fas­ci­nat­ed by the good taste our mem­bers have when it comes to dec­o­rat­ing their space and mak­ing it as cosy as pos­si­ble for their guests.

What’s your top tip for get­ting the most out of our site? 

I think it would be that when you’re look­ing for a cer­tain des­ti­na­tion, you should con­sid­er apply­ing as many fil­ters as pos­si­ble to get the best results out of our plat­form. This way the web­site will only short­list the prop­er­ties based pre­cise­ly on your cri­te­ria. I love the fact that we have such a detailed plat­form and that mem­bers have the pos­si­bil­i­ty of look­ing for trips even in the most remote parts of the world. We even have list­ings in Van­u­atu and Fiji Islands (and these des­ti­na­tions also hap­pen to be on my buck­et list!) 

We hope you enjoy get­ting to know our won­der­ful team at Love Home Swap. If you ever want to reach out, we’re always here to help. Get in touch to have a nat­ter, pop us an email, or you can even book a call.