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Booking Options for Points Swaps: everything you need to know
Home Swapping Tips

Booking Options for Points Swaps: everything you need to know

Ellena Morgan
By Ellena Morgan - 3 minute read

What are Booking Options?

Booking Options are payable when you are staying in someone else’s home as a guest on a Points Swap (though they are not payable by the host). The tier you choose will determine which of our helpful features you receive.   Booking Options don't apply to Classic Swaps (which are also known as 'traditional swaps').

Find out more about different ways to swap.

What’s included in Booking Options?

The features you receive depend on the booking option tier you select. These are broken down into:

Basic

This is a service fee that helps us run our platform. This starts from £49/ €59 / $69 and will vary according to the length of your trip.

Saver

The saver package includes Swap Protection, Priority Travel Support as well as a bonus of 50 Points for future home swaps. This starts from £89 / €109 / $129 and will vary according to the length of your trip.

Plus

This includes Swap Protection, Priority Travel Support, Free Cancellation and an additional 200 Points for future home swaps. This starts from £109 / €129 / $149 and will vary according to the length of your trip.

  • Swap Protection is applicable if a host has cancelled your Points Swap in their property. If this happens, our swapping experts will find alternative homes through the site on your behalf.  We'll give you double your Points back if there are no available alternatives.  
  • Priority Travel Support is our commitment to make your next trip request the primary concern of our specialist Travel Team. 
  • Free Cancellation means that you can cancel your trip at any time before check-in without losing any of your Points.  

How do I add a Booking Option?

You can select your Booking Option when agreeing a Points Swap. If you didn’t add a package at the point of agreeing your swap, you can add your package within 7 days of agreeing your swap. To pick your Booking Option after confirming your home swap please get in touch with our team.

I’ve selected my booking option. What do I do now?

Once you have confirmed your Booking Option, you can return to your discussion with your host to finalise any trip details and share the relevant contact information.

If for some reason you need to use some of the features of your Booking Option, get in touch with our fantastic Customer Care team.

Any other questions?

Still have some questions? Get in touch with the team, as we’re always happy to help.