FAQs

How can I claim my Airport lounge passes?

Drop our team an email or give us a call and we'll be happy to arrange your free pass for you and confirm the details with you.

You can contact the team at info@lovehomeswap.com or on the following numbers:

Australia: +61 283 173 282

United States: 1-877-778-8485 (toll-free)

UK and rest of world: +44 0800 131 0000 (toll free in UK)

France: +33 975 122 709

How does your 5* concierge service work?

Have a particular trip in mind? With a Platinum membership you'll have exclusive access to our dedicated team who are happy to assist you with finding and agreeing the perfect trip.

Just give the team a call and let them know what you need - they'll take care of the rest.