The Quaich old stone cottage with pool

“They were great guests”

“Christine showed very little respect for my apartment. They treated it like a rental/hotel room. On departure the bathroom was left in a dirty state, scum all over the shower tray, green staining down the side of the toilet and used sanitary items left in the bin. In the kitchen the recycling was left for me to clear. No evidence of any cleaning or tiding up. They had damaged a stool and chair. I attempted to clean the staining but failed, so the chair and stool had to be replaced for £299. I invoiced her but she refused to pay, stating I should reclaim on insurance, and only offering two nights at her property or £50. She has refused to communicate ever since. I would not want to encounter similar swappers again! This experience has put me off swapping. This is my home, not a rental. ***********************************Guest Response********************************************************** I’m sorry that John feels this way and has made a simple accident into a personal assault on my character. The damage to the chairs occurred when my husband hung his leather bag on the back of the chair and unfortunately this left some marks on the white leather which we did try to remove and immediately reported to John. I have tried to negotiate a settlement with the owner but after receiving several aggressive messages from him I decided not to enter into a slanging match. I can only say that we very much enjoyed our stay at his apartment and that we cleaned and tidied when we left. Unfortunately we forgot the recycling.”

“Christine and guests communicated well and totally respected my house. it was left clean and tidy and they are more than welcome to come again. ”