apartment in Madonna di Campiglio

“We've swapped with this beautiful family in summer last year and then, in February 2018 we came back for skiing with the kids. Madonna di Campiglio is not only one of the best ski resorts in Italy but also a nice spot for social life (good restaurants, bars, caffé, pubs). I was a bit worried about the cold weather but the house was so hot at our arrival that we had to turn the heat lower. Great trip, wonderful people!! Thank you so much!”

“A wonderful experience. The apartment is lovely, quiet, and has a wonderful view. Madonna di Campiglio is an easy walk away and there's a good restaurant right down the block. Emanuela and Paolo are responsive, and a friend of theirs was on hand to help us with questions about the area. (She even found a babysitter for us!) We really had no complaints, and we can't wait to go back: there's a massive playground right in the middle of town (and an amazing gelateria), fine restaurants for the grownups, and cable cars for everyone. P.S. Bring warm clothes: the apartment's warm, but the weather will probably be colder than you anticipate. ”

“This was the best out of our total 5 swaps. The house is super comfortable with a mind blowing view to the mountains. We totally disagree with the previous comment about furniture not being adequate and also totally disagree with critics about house temperature and hospitality of the owners. On the contrary the house is spacious, nicely decorate, very clean, it has a fully equipped kitchen and communication with the owner and with the building administrator was perfect. Everybody was very helpful. We strongly recommend the place and would be happy to swap again with this family! Thank you for a dream holiday! Daniela and Andrea.”

“We have never left a negative feedback from 20 years of home exchanges. This is the first time for which I feel awful for doing so. In doing this it is to flag up the very distressing behaviour of the host's and how poor the chalet was in terms of bedding and furniture. We were freezing of a night time due to the single sheets and a very old blanket on all the single beds. Luckily I managed to find one duvet and used this. The furniture ( in being very old and basic ) didn't worry us, as the chalet was in a lovely location, while we were very thankful for being able to book the chalet in ski season. What horrified us was a very hostile email after the holiday classifying that we had damaged the furniture and left a mess, as the client would prove with extensive photos. We asked three times for them to send the photos and for them to prove the damage , while also involving love home swap. They at no stage did this and had the cheek to reference a 200 euro cleaning bill. They then sent 3 photos to us with a small wee stain on the toilet, a loose towel in a cupboard and a pan with a small remnant of food on the edge which we missed when we washed up. We actually forwarded the photos to LHS and they reassured us that they could see no issue and that we had followed all the correct procedures As we were meticulous on cleaning everywhere on departure we were very upset by their pursuing 200 euros. We have been blessed with all of our experiences on LHS, exchanging messages with all the people who have stayed at ours and houses where we have stayed. People have also left lovely reviews also. I would advise extreme caution if you were to stay there, take your own bedding and take photos at the end of your stay to protect yourself from a big bill for cleaning or damage . ==================================================================================== Hosts response: We are sorry if the guest didn’t like our bedding and furniture, but the photos of our home on Love home Swap shows exactly the furniture style of our home: if it doesn’t fit with his style, he could simply not contact us for a points swap. Furthermore the guest has always had our contacts to reach us for anything during his stay but he never asked or complained about anything during his holiday at our place. We have been so disappointed after they left to see how our family holiday home has been returned to us. Not only very dirty but also with some of our personal staff used and not replaced. Actually we did NOT asking any money or we did not expected a cleaned home. We NEVER did in the past with anybody and we do not even in this case. But it is the first time that we got back one of our homes in this way. The philosophy of the swapping is to treat the other’s home like yours. We are Just really deeply sorry to see how our home has been treated: with no love and respect at all. We really hope this won't happen again in the future.”

“We loved staying at Francesca's. The flat was absolutely perfect for us. We travelled with our daughter and some friends with their two children. We had great time and skiied all day every day. The restaurant next door was a real joy. It's relatively cheap and delicious and saves you from having to cook anything after all day skiing. We found their governess Aldina also very helpful. She very kindly helped us put chains on our cars, otherwise we would have been stuck there forever as none of us knew how to do them. The view is beautiful and its close to the ski lifts too. ”

“Wonderful home in a wonderful place !”

3 things they loved about the trip

• the house is very nice clean and comfortable
• Francesca and Alberto are very friendly guests
• Madonna di Campiglio is one of the best sky resort in the world